Processing Times
We believe in being completely transparent about timelines. Here's a detailed overview of what you can expect at each stage when you begin your guided application with us.
You Complete the Guided Application
Our step-by-step process walks you through every field carefully. Take your time — there's no rush. We provide clear explanations at each stage so you understand exactly what's being asked.
Why this matters: A carefully completed application means fewer follow-up questions and a smoother review process.
Our Expert Team Reviews Your Details
Once you submit your application, our experienced team begins a thorough, human review. We double-check every detail — your passport number, full legal name, date of birth, travel itinerary, and eligibility responses — to catch any potential oversights.
What happens during review: If our team identifies any inconsistencies or potential issues, we will reach out to you directly before proceeding. We never submit an application we're not confident about.
Verified Application Submitted to CBP
After our team has verified that every detail is accurate and complete, your application is submitted to U.S. Customs and Border Protection (CBP) through the official channel.
Your peace of mind: By the time your application reaches CBP, it has been carefully audited by a real person who has checked it for all the common oversights that cause problems.
CBP Processes Your Authorization
Most ESTA determinations are provided by CBP within 72 hours of submission. In some cases, it may take longer depending on individual circumstances. You will be notified by email as soon as a determination is made.
Important: In rare cases, CBP may request additional time for review. This is a normal part of the process and does not necessarily indicate a problem with your application.
Planning Ahead: Our Recommendation
While the total processing time can vary, we strongly recommend beginning your guided application well in advance of your planned departure. Here is our recommended timeline to give you the best experience:
Ideal
2–4 weeks before travel
Gives you ample time to gather documents, complete the application at your own pace, and receive your determination well before departure.
Recommended Minimum
At least 72 hours
This allows time for our expert review, submission, and CBP processing. However, we encourage starting earlier to avoid any pressure.
Last Minute
Less than 72 hours
While we will do our best, last-minute applications carry the risk of not receiving your determination before your flight. We strongly advise against this.
[SECURITY ADVISORY]
We strongly recommend beginning your guided application at least 72 hours before your planned departure. This ensures our team has sufficient time to thoroughly review your details and that CBP has time to process your authorization. Last-minute applications carry the risk of travel disruption.
ESTA Validity & Renewals
Understanding how long your ESTA authorization remains valid is important for planning future trips. Here's what you need to know:
[EXPERT NOTE]
If your ESTA is due to expire soon and you have upcoming travel plans, we recommend starting a new guided application well in advance. Our team will review your new application with the same care and thoroughness as your original — we've got you covered.
We walk you through every step