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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

Help Center

We're here to help you every step of the way. Whether you have a question about the application process, need to check your status, or want to make changes — we've got you covered.

Browse by Topic

Application Guidance

Detailed explanations of every section of the ESTA application, including what information you need and common pitfalls to avoid.

Track Your Application

Learn how to check the current status of your submitted application and what each status means.

Modify Your Application

Find out what can be changed after submission, what requires a new application, and how to request modifications.

Cancel Your Application

Understand the cancellation process, refund eligibility, and how to submit a cancellation request.

Security & Privacy

Learn how we protect your sensitive data with 256-bit encryption and strict data handling protocols.

Processing Times

Detailed timeline of what to expect at each stage — from guided application to CBP determination.

Common Questions

How do I check my application status?

You can track your application status by visiting the Track Status page and entering your application reference number and email address. You'll also receive email notifications at each stage of the process.

I made a mistake on my application. What should I do?

Don't worry — this is exactly why our expert review process exists. If you've already submitted your application through our service, our team may catch the oversight during their review. If you've already received a determination and need to make changes, visit our Modify Application page for guidance.

How long will it take to hear back?

Our expert review typically completes within 24–72 hours. After submission to CBP, most determinations are provided within an additional 72 hours. Visit our Processing Times page for a detailed breakdown of each stage.

Can I apply for my family members as well?

Yes. Each traveler needs their own individual ESTA application. You can submit applications for family members through our guided process — our team will review each one with the same care and thoroughness.

[EXPERT NOTE]

Can't find what you're looking for? Our team is here to help with any question, no matter how small. Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. We walk you through everything — that's what we're here for.

Contact Our TeamBrowse All FAQs