Modify Your Application
We understand that circumstances change. Whether you've updated your travel plans or need to correct a detail, our team is here to walk you through the modification process carefully and accurately.
Can Be Modified
Depending on the current status of your application, the following details may be updated by our team:
- Email address or phone number
- U.S. accommodation address or point of contact details
- Travel itinerary (dates, airline, flight details)
- Emergency contact information
- Employment details
Cannot Be Modified
Due to CBP regulations, the following details cannot be changed after submission. If any of these need correction, a new application will be required:
- Full legal name (first name, last name)
- Date of birth
- Gender
- Country of citizenship
- Passport number
- Country of issuance
[EXPERT NOTE]
If any of the non-modifiable fields (such as your passport number or full legal name) contain an oversight, our team will guide you through the process of submitting a new application. We understand this can be concerning, but we're here to make sure everything is handled correctly and thoroughly. This is exactly why our expert review process exists — to catch these oversights before they become problems.
How to Request a Modification
We've made the modification process as clear and straightforward as possible. Here's exactly what to do:
Gather Your Reference Number
Locate the reference number from your confirmation email. This is essential for our team to identify your application.
Contact Our Support Team
Send a support request via email with your reference number and a clear description of what you'd like to change. Support requests can be submitted 24/7.
Our Team Reviews Your Request
Our experts will review your modification request, verify what changes are possible based on your application's current status, and confirm the next steps with you.
Verification & Confirmation
Once the modification is made, our team will double-check the updated details for accuracy and send you a confirmation. We never finalize a change without making sure everything is correct.
Important Things to Know
[SECURITY ADVISORY]
For your security, all modification requests require verification of your identity using your application reference number and email address. This ensures that only you can make changes to your application.