Disclaimer

This website is owned and operated by US ESTA Portal Services LLC, a Delaware limited liability company incorporated under the laws of the United States. Our principal place of business is located at 1234 Business Avenue, Suite 567, Washington, DC 20001, United States.

US ESTA Portal Services LLC is an Salamol International Limited company that provides assistance services for Electronic System for Travel Authorization (ESTA) applications. We are not affiliated with, endorsed by, or connected to the United States Government, the Department of Homeland Security, U.S. Customs and Border Protection, or any other U.S. government agency.

Our company operates as a commercial service provider, offering assistance and support to travelers seeking to obtain ESTA authorization for travel to the United States under the Visa Waiver Program.

US ESTA Portal is an independent assistance service that helps travelers complete their ESTA applications. We are not an official government website and do not represent the U.S. Government in any capacity. The official U.S. Government website for ESTA applications is operated by U.S. Customs and Border Protection.

While we provide professional assistance and guidance throughout the ESTA application process, the final decision on all applications rests solely with the U.S. Government authorities. We cannot guarantee approval of any ESTA application, as all decisions are made by U.S. Customs and Border Protection based on their eligibility criteria and security requirements.

Our services include application assistance, form completion guidance, document review, status tracking, and customer support. However, all applications are ultimately processed and decided upon by the appropriate U.S. Government agencies.

All information provided on this website is for general informational purposes only and should not be considered as legal advice, immigration counsel, or official government guidance. While we strive to maintain accurate and up-to-date information about ESTA requirements and procedures, immigration laws and regulations are subject to change without notice.

Users are responsible for ensuring that all information provided in their ESTA applications is accurate, complete, and truthful. Any false or misleading information may result in application denial, entry refusal, or legal consequences. We strongly recommend that travelers verify all requirements and information with official government sources before traveling.

Our website content is provided 'as is' without warranties of any kind, either express or implied. We make no representations or warranties regarding the accuracy, completeness, reliability, or timeliness of the information presented on this website.

ESTA authorization is available only to citizens of countries participating in the Visa Waiver Program. Not all travelers are eligible for ESTA authorization, and some may require a traditional visa to enter the United States. Eligibility requirements are established and enforced by the U.S. Government.

An approved ESTA authorization does not guarantee entry into the United States. Final admission decisions are made by U.S. Customs and Border Protection officers at the port of entry, who have the authority to deny entry even to travelers with valid ESTA authorizations.

ESTA authorization is valid for multiple entries to the United States for tourism or business purposes for stays of up to 90 days per visit. It does not authorize employment, study, or permanent residence in the United States.

We are committed to protecting your personal information and privacy. All personal data collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

Personal information provided during the ESTA application process is transmitted securely to the appropriate U.S. Government agencies as required for processing your authorization request. We do not sell, rent, or share your personal information with third parties for marketing purposes.

By using our services, you consent to the collection, processing, and transmission of your personal information as described in our Privacy Policy and as necessary for ESTA application processing.

Our service fees are clearly disclosed during the application process and are separate from any government fees that may be required. Government fees, if applicable, are paid directly to the U.S. Government through official channels and are non-refundable.

All prices displayed on our website are in U.S. Dollars unless otherwise specified. Prices are subject to change without prior notice, though any changes will not affect orders already placed and confirmed. Additional taxes or fees may apply depending on your location and payment method.

Payment processing is handled through secure, encrypted channels using industry-standard payment processors. We do not store complete credit card information on our servers.

To the maximum extent permitted by law, US ESTA Portal Services LLC, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to damages for loss of profits, revenue, data, or business opportunities.

We shall not be held responsible for any delays, denials, or adverse decisions made by U.S. Government agencies regarding ESTA applications. Our liability is limited to the fees paid for our services, and we make no guarantees regarding application approval or processing times.

You acknowledge that travel authorization decisions are entirely within the discretion of U.S. Government authorities, and we cannot influence or control these decisions in any way.

Our services comply with ISO 23026 standards for quality management and customer service in the travel industry. We maintain professional standards and ethical business practices in all our operations.

We adhere to applicable laws and regulations governing electronic commerce, data protection, and consumer rights. Our business practices are designed to ensure transparency, fairness, and customer satisfaction.

Regular audits and assessments are conducted to ensure ongoing compliance with industry standards and legal requirements.

Our website may contain links to third-party websites, resources, or services for your convenience and information. These external links are provided for reference purposes only and do not constitute an endorsement of the linked websites or their content.

We are not responsible for the content, accuracy, privacy practices, or availability of third-party websites. Your interactions with third-party websites are governed by their respective terms of service and privacy policies.

Any logos, trademarks, or copyrighted materials displayed on our website belong to their respective owners and are used solely for informational and identification purposes. We do not claim ownership of these materials unless explicitly stated.

While we strive to process applications promptly, actual processing times depend on various factors including government processing schedules, application volume, and the completeness of submitted information. Processing times mentioned on our website are estimates and not guarantees.

We may communicate with you via email, SMS, or phone using the contact information provided during the application process. These communications may include application updates, important notices, and service-related information.

It is your responsibility to monitor your email and provide accurate contact information. We are not liable for missed communications due to incorrect contact information or technical issues beyond our control.